Please read the following information carefully. This privacy notice contains information about what data we collect and store about you and why. It also tells you who we share this information with, the security mechanisms we have put in place to protect your data and how to contact us if you have a complaint.
Our contact details
Phone number: 020 7907 8777
The type of personal information we collect.
Thompson Taraz collects, uses and is responsible for personal information about you. When we do this, we are the ‘controller’ of data for the purposes of the General Data Protection Regulation and other applicable data protection laws. Where we are provided with the information from another source, we are considered a processor of data. Thompson Taraz refers to the Thompson Taraz group, which comprises Thompson Taraz Group plc and its subsidiaries and associated companies.
“Personal data” is information that identifies you as an individual or relates to an identifiable individual.
When carrying out activities that are contractually or legally required when providing our fund, custody and depositary services we currently collect and process information, which includes:
- Contact details that enable us to communicate with you.
- Depending on the activity, this may include contact details, facts about you and financial information to enable confirmation of your identity and to conduct anti-money laundering checks.
- Detail to support reporting to the authorities.
- Financial information required to transact with you.
How we get the personal information and why we have it.
Most of the personal information we process is provided to us directly by you from subscription agreements and other agreements between you and us.
We also receive personal information indirectly, from other third-party fund managers where we act in our capacity as Depositary or Custodian.
Where you have authorised us to do so, we may collect the personal information referred to above from your IFA or authorised representative.
Who will we share your personal information with?
We have relationships with third party service providers that we may share your personal data with. The third parties would either be contractors or service providers that help us to meet our contractual obligations or identity checking organisations that help us to comply with legal requirements.
We will share personal information with the bodies that regulate us, HMRC and law enforcement agencies if required by applicable regulations or law.
We will not share your personal information with any other third parties without your consent.
For our update briefing database we may use publicly available sources to obtain contact details. These sources would be professional associations or directories and websites of organisations that you work for. Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting email@example.com
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we store your personal information.
Your information is securely stored.
We hold your personal data in accordance with legal and regulatory requirements including rules specific to the financial services industry.
The retention period for your data is dependent on a number of factors including but not limited to:
- The sensitivity of the data we have collected.
- The legal obligations we may have to store data specified periods.
- The time a data subject is entitled to raise a complaint or claim.
- The contract we have with our public liability insurers.
- Any specific instructions provided by yourself.
As a general rule we will store your file for a period of six years or as determined by the factors above. You will be advised how long your file is stored for when your matter is concluded.
Your data protection rights.
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information for direct promotions and certain other situations.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us, if you wish to make a request, at:
Telephone: 020 7907 8777.
How to complain.
If you have any concerns about our use of your personal information, you can make a complaint to us at:
Telephone: 020 7907 8777.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk